ContentKeeper Root Certification Installation

Certificate:

Please install and trust the root certificate on your device.
The certificate can be downloaded by clicking this button:



Device specific instructions for installing the certificate:

Windows
  1. Click the 'Root Certificate' button
  2. Click 'Open' to open the downloaded certificate
  3. Click 'Install Certificate'
  4. Click 'Next'
  5. Click 'Place all certificates in the following store'
  6. Click 'Browse'
  7. Choose 'Trusted Root Certification Authorities'
  8. Click 'OK'
  9. Click 'Next'
  10. Click 'Finish'
  11. Click 'Yes' to install the certificate
  12. Click 'OK' twice
Firefox
  1. Save the file to your computer
  2. In Firefox Options, go to 'Advanced' then 'Certificates' then 'View Certificates'
  3. Click the 'Import' button and select the file you just downloaded
  4. Check the box beside 'Trust this CA to identify websites'
  5. Click 'OK' and 'OK'
iPhone/iPad using iOS 12.3 or higher
  1. In Safari, touch the 'Root Certificate' button
  2. Touch 'Allow' when you see the pop up that says 'This website is trying to download a configuration profile. Do you want to allow this?'
  3. Touch 'Close' on the 'Profile Downloaded' pop up
  4. Go to the iOS 'Settings' app and click the 'Profile Downloaded' line
  5. Click 'Install' to trust the Root CA
  6. Enter your device passcode if prompted
  7. Click 'Install' again, and then 'Install' a final time
  8. Click 'Done'
  9. While in Settings, go to General -> About -> Certificate Trust Settings
  10. Enable full trust for the ContentKeeper certificate
  11. Click Continue on the Root Certificate pop-up
iPhone/iPad using iOS 12.2 or lower
  1. Touch the 'Root Certificate' button
  2. Click 'Install' to trust the Root CA
  3. Enter your device passcode if prompted
  4. Click 'Install' again, and then 'Install' a final time
  5. While in Settings, go to General -> About -> Certificate Trust Settings
  6. Enable full trust for the ContentKeeper certificate
  7. Click Continue on the Root Certificate pop-up
Chromebook
  1. Click the 'Root Certificate' button
  2. In the Chrome address bar type: chrome://settings/certificates
  3. Click the 'Authorities' tab
  4. Click the 'Import' button
  5. Select the 'ckroot.crt' file that you downloaded in step 2, and click 'Open'
  6. Check the 'Trust this certificate for identifying websites'
  7. Click 'OK'
  8. Click 'Done'
Android using version 12 or higher
You must set a screen unlock PIN or password for Android to allow the steps below
  1. Click the 'Root Certificate' button to download the certificate
  2. Navigate to Settings > Security > Advanced Settings > Encryption & Credentials
  3. Select "Install a Certificate" > CA Certificate > Install anyway
  4. Enter PIN
  5. Select the certificate downloaded
  6. Certificate is installed

Optional: If you need a DER file format download below



Android using version 11 or lower
You must set a screen unlock PIN or password for Android to allow the steps below
  1. Click the 'Root Certificate' button
  2. In the 'Certificate name' field enter 'ck'
  3. In the 'Credential use' field, leave the selection at 'VPN and apps'
  4. Click 'OK'

Optional: If you need a DER file format download below



Mac
  1. Click the 'Root Certificate' button
  2. Double-click the downloaded ckroot.crt from your Downloads folder on your Mac
  3. Enter your Mac's admin username and password if prompted
  4. Choose 'System' from the keychain drop-down list
  5. Double-click the certificate called 'ContentKeeper Root CA'
  6. Expand the 'Trust' section and change 'When using this certificate' to 'Always Trust'
  7. Close the pop-up
  8. Enter your Mac's admin username and password if prompted
  9. Quit the Keychain Application